FREQUENTLY ASKED QUESTIONS
WHAT IS PHYSICAL THERAPY?
Physical therapy is a healthcare specialty that evaluates and treats individuals who would benefit from improving their functional mobility. We utilize therapeutic exercise, hands-on manual therapy, and other physical modalities to help improve movement, and improve health through movement.
WHAT CONDITIONS DO YOU TREAT?
Some of the most common conditions we treat are low back pain, neck pain, knee pain, shoulder pain, and other joint pains. We treat both long-term conditions and acute injuries. We can also help with balance and fall prevention. If you have trouble with movement, function, or pain, please do not hesitate to reach out to us! We are happy to consult with you before a session to determine if PT is right for you.
For issues like pelvic floor dysfunction, dizziness and vertigo, pediatric conditions, and certain neurological conditions, we will likely help direct you towards the best providers we know on the peninsula.
WHAT TYPES OF HEALTH INSURANCE DO YOU ACCEPT?
We accept Medicare, Tricare, Aspire Medicare Advantage Plan, Monterey Bay IPA/Coastal TPA, cash pay, and are working hard to get credentialed with other insurances. Cash-based therapy may get you treatment sooner, as California does not require you to have a physician's referral to see your therapist through direct access. We can provide you with an itemized receipt called a superbill to submit to your insurance company for them to reimburse you. We are happy to help you with this process to make it as seamless as possible, and to help you verify out-of-network benefits.
DO I NEED A DOCTOR’S REFERRAL?
The state of CA allows for direct access, where you can legally see a physical therapist without needing a physician's referral. This is an excellent option for minor injuries and acute pain. However, your insurance may require a physician's referral for reimbursement. It's always a good idea to check with your insurance first.
WHAT DO I WEAR TO PT?
Please wear clothes that are easy to move in, and you are comfortable in. What you wear to the gym works well, and athletic shoes are best. If you have a knee injury, shorts are ideal.